Refund policy

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns
You have 14 days from the date you receive your item to request a return. To be eligible for a return, items must be unused, in the same condition you received them, and in the original packaging.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original method of payment within 5–10 business days.

Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue.

Contact Us
To start a return, please contact us at:
📧 pillowbloomsbystella@gmail.com